Domestic returns will be accepted for a refund to the original method of purchase, within 30 days of the date the order was received.
Return shipping on any orders placed before February 1, 2022 is free. On any orders placed on or after February 1, 2022, returns are subject to an $8 shipping and handling fee, which will be deducted from your refund. Return shipping and handling is free on exchanges. Please note that any outbound shipping costs paid are non-refundable.
Items must be returned in unworn, unwashed and unaltered condition. All hang tags must remain attached. Returns that do not meet these criteria are subject to delays and will be sent back to the customer.
Please note that items marked as "Final Sale" at the time of purchase are not eligible for refund. All "Final Sale" items are eligible for exchange or store credit in the form of a NicoBlu Gift Card. Masks are not eligible for returns or exchanges due to hygienic reasons.
Go to MY RETURNS & EXCHANGES to initiate a return or exchange. Once you complete the online form, you will be emailed a prepaid shipping label. Please note that returns may only be made using the prepaid shipping labels we provide. Please call us directly at 203-594-9105 if you would prefer to arrange over the phone.
Outside the US, please contact us to arrange for shipping returns. International customers must pay shipping for returns.