To initiate a return or exchange please visit:
START A RETURN/EXCHANGE
Once a return or exchange is approved, you will be emailed a prepaid shipping label.


Returns will be accepted for a refund to the original method of purchase, within 30 days of the date that the order was received.

ORDERS DELIVERED IN THE US
Returns are subject to a $9.95 shipping and handling fee for each item being returned, which will be deducted from your refund. Return shipping/handling is always free on exchanges or if you opt to receive a store credit. Please note that any outbound shipping costs paid are non-refundable.

Items must be returned in unworn, unwashed, unsoiled and unaltered condition. All hang tags must remain attached. Returns that do not meet these criteria are subject to delays and will be sent back to the customer.

Please note that Marquise Paris handbags are not eligible to return for refund. These are eligible to return for store credit or exchange only, and within 15 days of receipt of your Marquise Paris order.

Please note that items marked as "Final Sale" at the time of purchase are not eligible for refund. All "Final Sale" items are eligible for exchange or store credit in the form of a NicoBlu Gift Card. Masks are not eligible for returns or exchanges due to hygienic reasons.

Please allow 5-7 business days to process a return from the time a return is received at the NicoBlu warehouse.

ORDERS DELIVERED OUTSIDE THE US
International customers must pay shipping for returns or exchanges. For any orders shipped outside the US, please contact us to arrange for shipping returns.