We ship from New Canaan, CT. Nicoblu's senior management team closely supervises warehousing and ensures that every package is carefully inspected, lovingly packed and shipped as quickly as possible.

We ship all over the world–including Jaipur, Marrakesh, and Cote D'Azur! If you do not see your country at checkout or need help with placing an order, do not hesitate to contact us.

Yes! Orders are available for pickup the same day you place your order. Please call us at 203-594-9105 to arrange.

Ground shipping is free on all orders.

Expedited shipping is also available:

2nd Day is $20.

Next Day is $35.

Please note that our carriers deliver do not deliver on national holidays.

Shipping rates are calculated at checkout.

Taxes and duties are the responsibility of the customer and to be paid for upon the receipt of the package.

In Canada, duties and taxes are incurred on any orders over $150CAD. Only taxes (no duties) are incurred on orders valued $40 CAD-$150 CAD. Neither duties nor taxes are not incurred on orders valued under $40 CAD.

We ship all over the world. If you have any questions about duties for your country please do not hesitate to contact us if you have any questions.

Orders placed before 3pm EST are shipped same day (excluding weekends and US national holidays).

Please note that pre-orders that are not available to ship now will ship on the date indicated on our website (as well as your order confirmation).

We offer Ground, 2nd Day and Next Day shipping.

In the US, Ground Shipping takes 3-5 business days to arrive. Orders ship from Connecticut, so they usually arrive sooner if you are located on the East Coast versus the West Coast.

2ND DAY
• An order placed on Monday by 3pm EST will arrive on Wednesday
• An order placed on Tuesday by 3pm EST will arrive on Thursday
• An order placed on Wednesday by 3pm EST will arrive on Friday
• An order placed on Thursday by 3pm EST will arrive on Monday. (Please contact us Thursday by 10am EST if you would like a Saturday delivery).
• An order placed on Friday by 3pm EST will arrive on Tuesday

NEXT DAY
• An order placed on Monday by 3pm EST will arrive on Tuesday
• An order placed on Tuesday by 3pm EST will arrive on Wednesday
• An order placed on Wednesday by 3pm EST will arrive on Thursday
• An order placed on Thursday by 3pm EST will arrive on Friday
• An order placed on Friday by 3pm EST will arrive on Monday. (Please contact us Friday by 10am EST if you would like a Saturday delivery).

Outside the US, orders take about 5-8 business days to arrive via Standard shipping. Expedited shipping is available at checkout. In rare cases, orders may get held up in customs so please allocate additional time.

Please note that our carriers do not deliver on national holidays.

Once your order ships, you will receive an email with a shipping tracking number.

You will also receive email updates on when your order is out for delivery and also when your order has arrived.

You may always track the status of your order at TRACK MY ORDER

In the US, we ship via USPS or UPS.

Worldwide, you may select any of these carriers at checkout: UPS, DHL or USPS.

Yes, we ship to P.O. Boxes, APO and FPO via USPS.

Please contact us immediately and we would be happy to update your shipping address–as long as the order has not been sent.

Every time your order shiops, you will be receiving an email confirmation with a tracking # to track your package. Please contact us immediately if you see that your package is lost in transit and we will work with our carrier to make sure that it gets safely in your hands.

Nicoblu is not responsible for lost or stolen packages–as long as the shipping carrier (i.e. USPS or UPS) shows proof of having delivered the package to the shipping address provided when placing your order.

We accept returns and exchanges of all items within 30 days of receipt. Please note that masks are not eligible for returns, refunds or exchanges due to hygienic reasons. Any item marked as "Final Sale" at the time of purchase is not eligible for returns or exchanges.

In the US, enjoy free shipping back on exchanges. For any order placed on or after October 11, 2021, the cost of return handling is $7.50 for any number of items each time these are shipped back and will be deducted from your refund.

Go to MY RETURNS & EXCHANGES to initiate a return or an exchange. Once you complete the online form, you will be emailed a prepaid shipping label.

We'll gladly accept unworn, unwashed and unaltered items for returns or exchanges. All tags and hangtags must remain attached.

Refunds are issued to the original form of payment as soon as your item has been received and inspected–usually 1-3 business days after a return is received. Please note that it may take several days for the bank that is the issuer of your payment method to process the refund.

Worldwide, please contact us to arrange for shipping returns. International customers must pay shipping for returns.

Once our warehouse receives, inspects and approves your return, you will be issued a refund to the original form of payment. You will receive an email as soon as your refund is issued. It usually takes about 3-5 days to issue the refund. 

We're glad to make an exchange for you. You may make an exchange within 30 days of receipt of your order. 

In the US, you may visit My Returns & Exchanges where you may indicate that you would like to make an exchange. When you complete the online form, you will be issued a prepaid shipping label.

In the US, shipping back to us is free, as is shipping of your new, replacement item.

If you have any questions about your exchange or need help with finding the right item, please do not hesitate to contact us.

So many of our styles have sold out as soon as they have become available, only to be replenished and sold out again. When you place a pre-order, your payment is charged and your items are automatically reserved. As we produce small quantities, placing a pre-order ensures that your item is reserved before it sells out.

Your order will ship as soon as the item becomes available, via the shipping method (i.e. ground or expedited) that was selected at the time of the order.

The expected ship date is indicated on the product page and you will be notified when your pre-order ships. 

Feel free to contact us if you have any questions.

Yes, of course you may cancel a pre-order. Please contact us any time to do so.

All transactions are secured. The Nicoblu (www.nicoblu.com) website is provided with an SSL encryption system to protect personal and payment data.

Nicoblu does not keep any credit card information on file.

We accept most forms of credit card, debit card payment, PayPal or AmazonPay with a valid billing address. Accepted credit cards are: Visa, American Express, MasterCard, and Discover.

Once you purchase a Nicoblu gift card you will receive an order confirmation, followed by an email with the virtual gift card code itself. You may then forward this on. The recipient may redeem the gift card by entering the gift card's unique code at checkout.

You may purchase git cards at this link on our site: GIFT CARD

Every Nicoblu eGift card has a unique code that may be used to redeem at checkout.

At the moment, we do not carry physical gift cards. You may always print out the gift card you are sent after you purchase it to give to your intended recipient.

The Nicoblu eGift card may only be used at our website, www.nicoblu.com

Yes, they are. The only thing you need to transfer your gift card is the gift card code, which can be found in the gift card email.

Our gift cards are non-refundable; however, you may always transfer a gift card to someone else.

We accept returns and exchanges (as per our return policies above).

However, any returns made on a gift purchase are eligible for store credit only. These are not eligible for refunds.

We cover free ground shipping on all orders $75 or more. Since state taxes vary, we cannot offer gift card amounts that cover taxes as well.

Promo codes may be applied at checkout.

We are grateful to our all our teachers, first responders (EMS, all hospital medical staff, fire, police), and active and retired military personnel and their spouses. Please accept a 25% discount as our small way of saying "thank you."

Click on the GovX ID button in your cart. You'll be asked to verify your affiliation with GovX ID. Verification is real-time and secure. If you already have a GovX ID account, just log in.

After your ID has been verified, you'll receive a single-use discount code. Be sure to copy your code so it is easier to apply in the discount field at checkout.

This discount can not be combined with any others, as only one discount may be used at a time across nicoblu.com.