NicoBlu was founded in 2020 by Katherine Lantuch and Peter Rizzo, two fashion industry veterans. NicoBlu takes us on a journey interwoven with a rich blend of cultures they discovered on past trips to Capri, Jaipur, and Cote D'Azur. It summons escape and adventure–a mood that is at once glamorous, mysterious and intoxicating.

The NicoBlu woman is cosmopolitan, powerful, well read and well-lived. NicoBlu centers around pieces that fit her needs. They are sophisticated, timeless and never go out of style.

Visit this link to read more:
OUR STORY

Our corporate headquarters are located at 3 Forest Street, New Canaan, CT.

We would love to hear from you!

You may contact us at care@nicoblu.com or on the phone at 203.594.9105

We are available Monday-Friday, 9am-5pm EST. (Our offices are closed on US national holidays).

You may track the shipping status of your order at the following link: TRACK MY ORDER

Please contact us at care@nicoblu.com or 203-594-9105 if you have any questions regarding the shipment of your order.

Ground shipping is free on all orders.

Expedited shipping (Next Day and 2nd Day) is also available at checkout at extra cost.

Please note that our carriers do not deliver on weekends or US national holidays.

We ship all over the world, including Europe, Australia and the Middle East. Your preferred shipping method may be selected at checkout. We ship International order via DHL.

VAT/Duties/Taxes are included in the shipping costs at checkout.

Please note that shipping fees apply to packages that are refused and will be deducted from the refund.

Please note that shipping fees will be deducted from the refund on any International packages refused at time of delivery.

If you have any questions about duties for your country please do not hesitate to contact us if you have any questions.

We ship from our fulfillment center in Stamford, CT. NicoBlu's senior management team closely supervises warehousing and ensures that every package is carefully inspected, lovingly packed and shipped as quickly as possible.

We ship all over the world–including Jaipur, Marrakesh, and Cote D'Azur! If you do not see your country at checkout or need help with placing an order, do not hesitate to contact us.

Ground shipping is free within the US (including Hawaii, Alaska and Puerto Rico).

Orders are shipped within 24 to 48 hours from the date they are placed (excluding weekends and US national holidays).

Orders that have selected expedited shipping (Next Day, 2nd Day or 3rd Day Select) ship the same day these are placed by 3pm EST, Monday through Friday (excluding holidays). 

Please note that our carriers do not deliver on weekends or national holidays.

In the US, Ground Shipping takes 5-7 business days to arrive. Orders ship from Connecticut, so they usually arrive sooner if you are located on the East Coast versus the West Coast.

NEXT DAY
• An order placed on Monday by 3pm EST will arrive on Tuesday.
• An order placed on Tuesday by 3pm EST will arrive on Wednesday.
• An order placed on Wednesday by 3pm EST will arrive on Thursday.
• An order placed on Thursday by 3pm EST will arrive on Friday.
• An order placed on Friday by 3pm EST will arrive on Monday. (Please contact us Friday by 10am EST if you would like a Saturday delivery, which we may arrange at additional expense).
• An order placed on Saturday or Sunday will arrive on Tuesday.

2ND DAY
• An order placed on Monday by 3pm EST will arrive on Wednesday.
• An order placed on Tuesday by 3pm EST will arrive on Thursday.
• An order placed on Wednesday by 3pm EST will arrive on Friday.
• An order placed on Thursday by 3pm EST will arrive on Monday.
• An order placed on Friday by 3pm EST will arrive on Tuesday
• An order placed on Saturday or Sunday will arrive on Wednesday.

3RD DAY SELECT
• An order placed on Monday by 3pm EST will arrive on Thursday.
• An order placed on Tuesday by 3pm EST will arrive on Friday.
• An order placed on Wednesday by 3pm EST will arrive on Monday.
• An order placed on Thursday by 3pm EST will arrive on Tuesday. 
• An order placed on Friday by 3pm EST will arrive on Wednesday.
• An order placed on Saturday or Sunday will arrive on Thursday.

Outside the US, orders take about 5-8 business days to arrive via Standard shipping. Expedited shipping is available at checkout. In rare cases, orders may get held up in customs so please allocate additional time.

Please note that pre-orders that are not available to ship now will ship on the date indicated on our website (as well as your order confirmation).

Once your order ships, you will receive an email with a shipping tracking number.

You will also receive email updates on when your order is out for delivery and also when your order has arrived. If your order ships in multiple packages you will receive a shipping confirmation e-mail for each separate package.

We ship via USPS or UPS within the US.

If you need to ship only via USPS or UPS, please add a note at checkout. You may also email us at care@nicoblu.com–as long as the order has not been shipped.

We ship any orders outside of the US via DHL. VAT/Duties/Taxes are calculated at checkout.

Yes, we ship to P.O. Boxes, APO and FPO via USPS.

Please contact us immediately and we would be happy to update your shipping address–as long as the order has not been shipped.

We do not require a signature upon delivery, however, would be happy to arrange this at extra cost. Please contact us before your order ships to arrange this. We may be reached at care@nicoblu.com or by phone (M-F, 10am-5pm EST) at 203-594-9105

Once your order ships, you will be receiving an email confirmation with a tracking # to track your package. Please contact us immediately if you see that your package is lost in transit and we will work with our carrier to ensure delivery.

NicoBlu is not responsible for lost, damaged or stolen packages that show proof of having been delivered. Please contact us at the time of placing your order if you wish to arrange for a signature required delivery at a nominal additional fee.

RETURNS & EXCHANGES
At NicoBlu, customer satisfaction is always our top priority. If you are not perfectly satisfied with your purchase, we will happily accept your timely return– of unworn, unwashed, or defective merchandise. Please note that all hangtags must remain attached.

We supply a prepaid shipping label once a return or exchange has been requested. Please send us your return within 30 days of receiving your merchandise. A refund will be credited to the original form of payment, less a $9.95 shipping and handling fee.

Please note that the shipping/handling fee also applies to packages that are refused.

Returns must be shipped back within 30 days of delivery. It is at the discretion of NicoBlu whether or not to accept merchandise that is sent back later than 30 days, and additional fees may apply.

Returns are free if you choose to use your own label. Please be sure to keep a copy of your postmark date, shipping label and tracking number as we can not issue refunds for returns that are outside of the return timeframe, are shipped to the incorrect address or have no record of being delivered. Please ship returns to:

NicoBlu Warehouse 
360 Fairfield Avenue, Rear Unit #4
Stamford, CT 06902

Return shipping/handling is always free on exchanges or if you opt to receive a store credit.

INTERNATIONAL RETURNS
Please contact us to arrange for shipping returns of any orders shipped outside the US. International customers must pay shipping for returns or exchanges. The shipping/handling fees will be waived. Please be sure to keep a copy of your postmark date, shipping label and tracking number as we can not issue refunds for returns that are outside of the return timeframe, are shipped to the incorrect address or have no record of being delivered.

RETURN REQUIREMENTS
Items must be returned in unworn, unwashed, unsoiled and unaltered condition. All hang tags must remain attached. Returns that do not meet these criteria are subject to delays and will be sent back to the customer.

Please note that any outbound shipping costs paid are non-refundable.

Please note that NicoBlu is not responsible for lost or stolen packages when the carrier's tracking number is showing proof of delivery.

Please note that we reserve the right to cancel any future orders linked to profiles that exhibit abuse of our return policies–such as excessive returns.

START A RETURN OR EXCHANGE
Click here to start a return or exchange for U.S. orders. Once you complete the online form, you will be emailed a prepaid USPS shipping label within 24 business hours.  Please call us directly at 203-594-9105 if you would prefer to arrange over the phone.

FINAL SALE
Orders marked as "Final Sale" at the time of purchase (also priced ending in 98 cents) may be exchanged or returned for store credit only.

NON-RETURNABLE ITEMS
Blythe Tassel Earrings and Decorative Pillows are not eligible for returns or exchanges.

MARQUISE PARIS HANDBAGS
Marquise Paris handbags are not eligible to return for refund. These are eligible to return for store credit or exchange only, and within 15 days of receipt of your Marquise Paris order.

Click on START A RETURN AND/OR EXCHANGE to initiate your return or exchange.

You will be taken through a set of steps to complete the process.

Once complete, and your return and/or exchange has been approved, you will be emailed a prepaid USPS shipping label.

Alternatively, you may always contact us if you need help or have any questions.

We waive all shipping/handling fees when you exchange your order to another size or item.

We waive all shipping/handling fees when you exchange your order to another size or item.

1. You may inititate an exchange on START A RETURN/EXCHANGE or by contacting us at care@nicoblu.com or 203-594-9105

2.  Once your request has been received and approved, we will email you a prepaid shipping label and will also reserve the item you would like to exchange into.

3. Once your original order is received, we will ship the reserved exchange item.

The prepaid shipping label we provide have a QR code that can be printed by the USPS from your phone.

Alternatively, please contact us and we will ship the prepaid shipping to an address provided.

Once we receive, inspect and approve your return, you will be issued a refund to the original form of payment. Returns are processed in 8-12 business days from the time these are received, and refunds can be expected 3-5 business days after processing. An email confirmation is sent once a refund has been issued.

We would be glad to accept a return or exchange your gift, as long as the Order # (that may be found on your gift receipt) is provided.

We will issue a store credit in the form of a gift card for your return. Please note that gift returns may not be redeemed for cash.

We would also be glad to make an exchange.

Please note that to be eligible for returns or exchanges, items must be in unworn, unwashed and unaltered condition with all tags and hangtags attached.

The return/exchange window for returns and exchanges is 30 days from the time the order was shipped at time of placing the order. The only exception is if arrangements have been made in advance by the person who placed the order.

Feel free to contact us to arrange a return or exchange of your gift.

Masks and Tassel Earrings are not eligible for returns and exchanges.

Marquise Paris bags are eligible to return for store credit or exchange only, and returns must be made within 15 days of receipt.

When you place a pre-order, your payment is charged and your items are automatically reserved. Placing a pre-order ensures that your item is reserved before it sells out.

Your order will ship as soon as the item becomes available, via the shipping method (i.e. ground or expedited) that was selected at the time of the order. Orders with expedited shipping will be prioritized.

Once your order is ready to ship, you will be receiving an email with a shipping tracking number.

The expected ship date is indicated on the product page and you will be notified when your pre-order ships. 

Feel free to Contact Us if you have any questions.

Yes, of course you may cancel a pre-order, as long as it had not yet shipped. (You will be receiving an email once your pre-order is shipped, together with tracking information). Please contact us any time to do so.

We will ship those items that are available to ship now immediately. We will ship items ordered as pre-orders when these become available.

You will incur no extra fees on shipping items as they become available.

Detailed size charts that refer specifically to each product may be viewed on each product page.

Do not hesitate to contact us at care@nicoblu.com or Call us at 203-594-9105 if you need help selecting a size. If you find that you need a different size when you receive your order, we are always happy to arrange an exchange.

We offer inclusive sizing on most styles–from XXS-4X (or 00 to 20) in both Regular and Petite.

Do not hesitate to contact us at care@nicoblu.com or 203-594-9105 if you need help selecting a size. If you find that you need a different size when you receive your order, we are always happy to arrange an exchange.

All transactions are secured. The NicoBlu (www.nicoblu.com) website is provided with an SSL encryption system to protect personal and payment data.

Nicoblu does not keep any credit card information on file.

We accept most forms of credit cards, debit card payment, PayPal, AmazonPay, Google Pay, or Affirm with a valid billing address. Accepted credit cards are: Visa, American Express, MasterCard, and Discover.

We have partnered with Affirm and ShopPay, enabling you to pay at your own pace.

It is simple to use and Affirm charges zero fees and zero interest. Add your items to the shopping cart. Then select Affirm at checkout. Provide a few pieces of information (your privacy remains secure) and get a real-time approval decision. Checking your eligibility won’t affect your credit and, if approved, you will be able to make easy payments over the course of several months.

Once you purchase a NicoBlu gift card you will receive an order confirmation, followed by an email with the virtual gift card code itself. You may then forward this on.

Alternatively, you may select the recipient when placing your gift card order, together with a note to add to your gift card. You may then send this directly to your intended recipient.

The recipient may redeem the gift card by entering the gift card's unique code at checkout.

You may purchase git cards at this link on our site: GIFT CARD

Every NicoBlu eGift card has a unique code that may be used to redeem at checkout.

We can send a print out of your gift card when you select to have this gift boxed.

Alternatively, you may always print out the gift card you are sent after you purchase it to give to your intended recipient.

The NicoBlu eGift card may only be used at our website, www.nicoblu.com

Yes, they are. The only thing you need to transfer your gift card is the gift card code, which can be found in the gift card email.

Our gift cards are non-refundable; however, you may always transfer a gift card to someone else.

We accept returns and exchanges (as per our return policies above).

Refunds are issued to the gift card balance.

Any value of the purchase that exceeds the value of the gift card balance that was used to make the purchase will be refunded to the payment method used.

We offer free ground hipping.

Since state taxes vary, we cannot offer gift card amounts that cover taxes as well.

The NicoBlu eGift card never expires. The code only expires once the full amount of the gift card has been used.

Promo codes may be applied at checkout.

Please note that the Welcome 15% off discount is a one-time use per customer valid online only. This offer may not be combined with any other offers or discounts. Offer is not eligible on: Marquise Paris handbags, Rheinhard Plank hats, Campomaggi handbags and belts.