SHIPPING & DELIVERY
Orders are shipped within 24 to 48 hours from the date they are placed (excluding weekends and US national holidays).
Orders that have selected expedited shipping (Next Day, 2nd Day or 3rd Day Select) ship the same day these are placed by 3pm EST, Monday through Friday (excluding holidays).
Please note that our carriers do not deliver on weekends or national holidays.
IN THE US
Ground shipping is free on all orders, including Hawaii, Puerto Rico and Alaska.
Expedited shipping (Next Day and 2nd Day) is also available at checkout at extra cost.
In the US, Ground Shipping takes 3-5 business days to arrive. Because orders ship from Connecticut, they usually arrive sooner if you are located on the East Coast versus the West Coast.
NEXT DAY
• An order placed on Monday by 3pm EST will arrive on Tuesday.
• An order placed on Tuesday by 3pm EST will arrive on Wednesday.
• An order placed on Wednesday by 3pm EST will arrive on Thursday.
• An order placed on Thursday by 3pm EST will arrive on Friday.
• An order placed on Friday by 3pm EST will arrive on Monday. (Please contact us Friday by 10am EST if you would like a Saturday delivery, which we may arrange at additional expense).
• An order placed on Saturday or Sunday will arrive on Tuesday.
2ND DAY
• An order placed on Monday by 3pm EST will arrive on Wednesday.
• An order placed on Tuesday by 3pm EST will arrive on Thursday.
• An order placed on Wednesday by 3pm EST will arrive on Friday.
• An order placed on Thursday by 3pm EST will arrive on Monday.
• An order placed on Friday by 3pm EST will arrive on Tuesday
• An order placed on Saturday or Sunday will arrive on Wednesday.
3RD DAY SELECT
• An order placed on Monday by 3pm EST will arrive on Thursday.
• An order placed on Tuesday by 3pm EST will arrive on Friday.
• An order placed on Wednesday by 3pm EST will arrive on Monday.
• An order placed on Thursday by 3pm EST will arrive on Tuesday.
• An order placed on Friday by 3pm EST will arrive on Wednesday.
• An order placed on Saturday or Sunday will arrive on Thursday.
Once your order is ready to ship, you will receive an email with the shipping carrier’s tracking number. If your order ships in multiple packages you will receive a shipping confirmation e-mail for each separate package. We ship ground via USPS or UPS; Next Day and 2nd Day via UPS.
Any items with a price of $1,000 or above are shipped with a signature required to release the package at the time of delivery.
Once your order ships, you will be receiving an email confirmation with a tracking number to track your package. In the event that your order ships in several packages, you will receive a separate tracking number when each package is ready to ship.
We introduced Route, a package protection service that is available to add on at additional cost at checkout, which protects your packages against being lost, damaged, or stolen. Route is also a platform that allows you to visually track all of your online orders in one place. Whether you are tracking via the Route App or online Route’s real-time shipping updates keep you in the loop throughout every part of your delivery. Need to file a shipping issue? File here: https://claims.route.com/
Please note that NicoBlu does not take responsibility for any lost, damaged or stolen packages if Route is not selected when placing an order.
INTERNATIONAL
We ship all over the world, including Europe, Australia and the Middle East. Your preferred shipping method may be selected at checkout. We offer the following carriers: UPS and US Post.
VAT/Duties/Taxes are to be paid for upon the receipt of the package. Please note that these are not calculated or charged at checkout.
Please note that shipping fees will be deducted from the refund on any International packages refused at time of delivery.
QUESTIONS?
Please do not hesitate to contact us should you have any questions about shipping outside the US.