Orders placed before 3pm EST ship on the same day from New Canaan, CT. (Excluding weekends and US national holidays). Gift Cards are emailed instantly. Please note that pre-orders that are not available to ship now will ship on the date indicated on our website (as well as your order confirmation).
IN THE US
Ground shipping is free on all orders (including Hawaii, Alaska and Puerto Rico).
Expedited shipping is also available: 2nd Day shipping is $20. Next Day is $35.
In the US, Ground Shipping takes 3-5 business days to arrive.
Taxes and duties are to be paid for upon the receipt of the package. Please note that these are not calculated or charged at checkout
Please use the currency converter on our site to make prices easier to calculate.
Please do not hesitate to contact us should you have any questions about shipping outside the US.
RETURNS & EXCHANGES
We accept returns and exchanges on all items (apart from masks) within 30 days of receipt.
In the US, enjoy free shipping back on returns or exchanges.
Go to MY RETURNS & EXCHANGES to initiate a return or exchange. Once you complete the online form, you will be emailed a prepaid shipping label. Shipping an item for return is free in the US (including Hawaii, Alaska and Puerto Rico).
Outside the US, please contact us to arrange for shipping returns. International customers must pay shipping for returns.